AI RECEPTIONIST FOR IRISH SMEs - PHONE, WHATSAPP, WEBSITEYour business is losing customers you never knew you had
Every rang-out call, every enquiry that waits until morning, every lead nobody chased - they didn't disappear. They went to whoever answered first.
Our AI receptionist answers your phone, WhatsApp and website in seconds, 24/7 - qualifies every enquiry, books the appointment, updates your CRM and follows up automatically. Nothing rings out. Nothing sits in an inbox. Nothing falls through the cracks.
Most missed callers never ring back. They don't leave a voicemail, they ring the next business on Google.
The first business to respond usually wins. Buyers contact two or three providers and go with whoever comes back to them properly, first.
Speed decides more than price. An enquiry answered in the first few minutes is dramatically more likely to convert than one answered hours later, and most SMEs take hours.
After-hours is where it leaks fastest. Evenings and weekends are when homeowners research, buyers compare and clients decide - and when nobody in your business is answering.
The leak
The maths of a missed enquiry
Your front desk vs. your AI receptionist
| A typical SME | With your AI receptionist | |
|---|---|---|
| Hours covered | 9–5, Monday–Friday | 24/7, including weekends and holidays |
| When the line is busy or staff are with a customer | Rings out or voicemail | Answered — every time |
| Website & WhatsApp enquiries | Wait in an inbox for someone to see them | Answered in seconds, any hour |
| Typical first response | Minutes to hours — sometimes next day | Under a minute |
| Qualification | Whoever answers, if they remember to ask | Every enquiry, same questions, every time |
| Booking | "Someone will call you back" | Straight into the right calendar |
| CRM & records | Updated when someone gets a chance | Updated automatically, every enquiry |
| Follow-up on non-bookers | Depends who's busy | Automatic, until they book or say no |
One receptionist. Every channel.
Phone. Your AI receptionist answers calls in a natural voice - handles common questions, takes the caller's details, identifies what they need and books them in. Engaged? After hours? Everyone with the flu? It answers anyway.
WhatsApp. The channel your Irish customers actually prefer. Enquiries are answered instantly and the full conversation is captured - not lost on somebody's personal phone.
Website. A chat assistant that does more than chat: it answers from a knowledge base you approve, qualifies the visitor and converts browsing into booked appointments.
Email & forms. Form fills and email enquiries get the same treatment - instant acknowledgement, qualification, booking link, logged.
Every channel lands in one place: your CRM.
The receptionist is just the front door
What makes this a system, not a chatbot, is everything behind the conversation:
Every enquiry becomes a contact. Name, number, channel, what they asked for - created in your CRM automatically.
Every contact enters a pipeline. You can see, at a glance, every open enquiry and what stage it's at. Nothing lives in someone's head.
Every non-booker gets followed up. Enquired but didn't book? The system chases - politely, automatically, until they book or bow out. This is where most businesses quietly lose the most money.
Every conversation is handed over properly. Sensitive, complex or unusual enquiries go to a human immediately - with the full conversation attached, so your customer never repeats themselves.
You see everything. Which channels enquiries come from, how many booked, what got missed before the system existed. Numbers you've never had.
FAQ
Will it give wrong answers or make things up? No. It answers only from a knowledge base your business approves. Anything outside it gets handed to your team.
What about sensitive or regulated conversations? It recognises them and hands over to a human immediately, with full context. For regulated professions, it never gives advice — it captures, qualifies and books.
Do I need to change my website or phone number? No. The assistant embeds on your existing site, and calls route to the system without changing the number your customers know.
What happens to my existing chatbot? We replace it. Most chat widgets collect messages for a human to deal with later — ours finishes the job.
Is customer data safe? Conversations and contact details live securely in your own CRM, handled in line with GDPR. You control what the assistant knows and says.
How fast can we start? Book a Free System Review this week; your system is live within 30 days of kickoff.
One system. Transparent pricing.
Setup - from €2,000. We review how enquiries reach your business today, build your knowledge base, configure your CRM, pipeline, calendars, qualification and follow-up workflows, connect your channels, test everything and go live. Live in 30 days.
Ongoing - from €300/month. Your system monitored, refined and optimised. Knowledge base updates, new questions handled, monthly reporting. A system that gets sharper, not stale.
Voice, WhatsApp and multi-service setups are scoped in your free review - you'll have exact pricing before any decision.
Don't take our word for it. Test it.
Ring our AI receptionist: + 353 1 907 9516, ask it what Agencya does. Ask it to book you in. It's the same system we'll build for you.
Or chat with Molly the assistant in the bottom right corner of this page, exactly as your customers would on your website.