AGENCYA CUSTOMER & LEAD SYSTEM Turn website enquiries into organised follow-up and booked appointments
Never lose a good website enquiry again
An AI-powered customer service and enquiry system that responds to visitors, captures the right details, books meetings, updates the CRM and keeps every enquiry moving.
Your website may be generating enquiries. But what happens next?
A potential customer visits after hours. They cannot find the answer they need.
They submit a contact form and wait. The enquiry lands in a shared inbox.
Someone intends to respond, but the day gets busy.
By the time the business follows up, the customer may already have spoken to someone else.
The problem is not always lead generation. Often, it is what happens between the first website visit and the first proper conversation.
A better way to handle new enquiries
The Agencya Customer Service System can:
Respond immediately to common questions
Understand what the visitor is looking for
Ask relevant follow-up questions
Collect contact details naturally
Route different types of enquiries
Book the correct appointment
Create or update the CRM contact
Add the enquiry to the sales pipeline
Notify the right person
Hand sensitive or unusual requests to a human
The system is configured around your services, your qualification process and the way your team already works.
Meet the Agencya Assistant
This is not a video or a mock-up.
Try the assistant on the below right of the screen.
Ask about our services, describe an enquiry or book a call — just as one of your customers would on your own website.
What is happening behind the conversation?
As you chat, the system can answer questions, capture your details, understand what you need, qualify the enquiry, offer an appointment and record the conversation in the CRM.
That is the difference between adding a chatbot and building a complete enquiry system.
We can create the same type Assistant but with a knowledge base for your business and a personality and tone of its own.
The chatbot is only the visible part
Most chatbot demos end when the AI answers a question. That is not where the real value is.
Behind the conversation, the system can:
Create or update the contact record
Record the visitor’s requirements
Qualify and categorise the enquiry
Create an opportunity in the CRM
Notify the appropriate person
Offer the correct appointment
Trigger follow-up if the visitor does not book
Hand the conversation to a person when needed
This turns a website conversation into a managed business process.
What is included:
A typical implementation can include:
AI website enquiry assistant
Approved knowledge base
Contact-detail capture
Qualification questions
CRM contact creation and updates
Sales pipeline
Calendar booking
Internal notifications
Human handover
Follow-up workflows
No-show recovery
Reporting and ongoing optimisation
The exact system depends on how your business handles enquiries today.
Pricing
What you receive:
Your Website Enquiry-process review
AI assistant (chatbot) setup
Creation of the Knowledge-base (a CRM)
Website or landing-page integration
CRM and pipeline configuration
Calendar booking
Initial workflows
Testing and launch
Ongoing monitoring and refinement
Client setup: from €2,000
Ongoing management: from €300 per month
More complex integrations or multi-service setups may require a separate quotation.