Custom AI workflows and agents for growing SMEs
Agencya designs and builds practical AI systems around your existing tools, processes and team - helping you reduce manual work, improve follow-up and operate with more structure.
AI that's wired into how your business actually runs
Your team may already be using ChatGPT, Copilot, AI note-takers or CRM add-ons.
But the real work still happens across inboxes, spreadsheets, CRMs, documents, forms and manual follow-up. People are busy, but too much time is still lost to admin, research, reporting, chasing, copying, drafting and updating.
Agencya builds practical AI workflows and agents around those processes - so the tools your team already uses start working together, and the repetitive work becomes easier to manage.
WHAT WE BUILDAI agents that earn their keep.
We build systems that run inside the tools you already have - Google Workspace, Microsoft 365, HubSpot, Xero, whatever you're on. Each agent does a specific job, does it well, and saves your team real hours every week.
Sales & Pipeline
Research prospects, flag opportunities, draft outreach, chase follow-ups, prep for meetings. Your CRM stops being an obstacle and starts being useful.
Tenders & Opportunities
Monitor public tenders, RFPs, frameworks and funding announcements. Score relevance. Weekly briefings so you stop finding out about opportunities after they've closed.
Admin & Operations
Inbox triage, meeting summaries, document generation, task routing, weekly management updates. The 10 hours a week your team wastes on repetitive admin, we automate it.
Customer & Enquiry Handling
Website enquiries triaged and routed. FAQ responses drafted. Leads qualified before they hit your team. Faster responses without hiring more people.
Marketing & Content
LinkedIn posts, newsletters, case studies, proposal language — all in your voice, all drafted from your actual expertise. Not generic AI slop.
The goal is simple:
Less manual work. Better follow-up. Faster decisions. More useful systems.
How it works
Map it. Build it. Run it.
1. We map the real process
Not the process on your org chart, the one that actually happens. Who does what, where things get stuck, what takes too long.
2. We build the agent
We define what the agent should do, what it should never do, what data it needs, where human approval is required, and how success will be measured.
3. Your team takes over
Documented, tested, handed over properly. We train your people so the system gets used, not abandoned in a month. And if you want us to keep improving it, we do that too.
WHAT WE BUILDPractical AI workflows for real SME problems
Sales Agents
AI workflows that research prospects, identifies buying signals in your market, scans your CRM for old opportunities, manages follow-up and supports pipeline activity.
Useful for:
lead generation
Optimising your CRM
Automate follow-up sequences
Manage sales admin
Opportunity Intelligence Agents
AI workflows that monitor tenders, RFPs, public announcements, funding, hiring, expansion and market signals.
Useful for:
tender radar
framework monitoring
competitive intelligence
sector intelligence
Admin & Operations Agents
AI workflows that reduce repetitive internal admin and improve operational consistency.
Useful for:
daily summary of tasks
meeting summaries
document generation
process checklists
Customer & Enquiry Agents
AI workflows that help SMEs respond faster and more consistently to enquiries
Useful for:
website enquiry triage
FAQ responses
lead qualification
customer support summaries